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Our History
James Chiu, George
and Diana Chiu, and K.C. Chang moved to Ontario in 1979, after
working for many years in restaurants in New York and Montreal.
They purchased a small Chinese restaurant with traditional décor
and menu at 239 Queen Street East in Brampton called the Mandarin.
The attention to
customer service and food quality soon made the Mandarin so popular
that there were long line-ups. The size of the restaurant was increased
three times in order to serve more customers. However, there were
still long line-ups. As a result, the buffet was introduced to
serve customers faster and to allow sampling of all the items
on the Mandarin's menu. This change increased the popularity of
the restaurant so that even more people drove for miles to wait
to enjoy the Mandarin Experience.
All
these happy customers encouraged the founding partners to
consider opening another location. In 1988, several loyal,
hard working individuals who believed in teamwork from the
original Mandarin were invited to become the first partners
in a new restaurant located in Mississauga. Since the first
expansion, more locations have opened with new partners, creating
over 1,500 new jobs across Ontario. The success of each new
location is based on the original principles of customer service
and food quality that made the first Mandarin successful.
Mandarin
continues to play an important role within the community.
Groups which have benefited from Mandarin donations include
various hospitals and charitable organizations.
The
Mandarin has been honoured numerous times since first opening.
We have received the Toronto Sun Reader's Choice Award for
the best Chinese restaurant and buffet many times. The Mandarin
has been placed among the top 100 food companies in Canada
by Foodservice and Hospitality Magazine.
The
Mandarin looks forward to continuing its expansion to new
locations with new partners based on the solid foundation
of its past.
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